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Saturday, August 16, 2008

Your Rights and Responsibilities as a Consumer


All consumers must know their rights and responsibilities regardless of how much assistance is available, the ultimate responsibility for your health rests in you. It is your responsibility as a consumer to be:

1. knowledgeable about health information
2. informed about health-care specialists, services, and agencies available
3. assertive in exercising your rights and protecting your interests; and
4. more alert and ask appropriate questions when necessary.

Consumers have basic rights. The right to be protected from the selling dangerous and unsafe products, the right to be protected from misleading information, and their right to speak out when not satisfied with the products or services.

Consumers must know where to go for any complaint. The Department of Health, the Department of Agriculture, and the Department of Trade and Industry are some of the government agencies that protect the consumers in many ways.

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